Terms of service

⚖️ Terms of Service

Overview

This website is operated by Art Engraving. Throughout this site, the terms "we," "us," and "our" refer to Art Engraving. Art Engraving offers this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service," "Terms"), including those additional terms and policies referenced herein and/or available by hyperlink (e.g., Privacy Policy, Refund Policy). These Terms of Service apply to all users of the site, including browsers, vendors, customers, merchants, and/or content contributors.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country or region of residence (18 years old in the UK), or that you are the age of majority in your place of residence and you have given us your consent to allow any of your minor dependents to use this website.

You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding credit card information) may be transferred unencrypted over various networks. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

SECTION 3 - Products and Services

Certain products or services, particularly our custom personalised pendants, may be available exclusively online through the website. These products are subject to return or exchange only according to our Refund & Return Policy.

We have made every effort to display the colours and images of our products as accurately as possible. However, we cannot guarantee that your computer monitor's display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. All descriptions of products or pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, as the final appearance of custom-engraved items is dependent on the quality of the image or text you provide.

SECTION 4 - Modifications to the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.

We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 - Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account information, including your email address and payment details, so that we can complete your transactions and contact you as needed.

For more details on returns, please review our Refund & Return Policy.

SECTION 6 - Third-Party Links

Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and will not have any liability or responsibility for any third-party materials.

Please review the third party's policies and practices carefully before you engage in any transaction.

SECTION 7 - User Comments, Feedback, and Other Submissions

If you send us creative ideas, suggestions, proposals, or other materials (collectively, "Comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use them in any medium. We are under no obligation to maintain any Comments in confidence or pay compensation for them.

You agree that your Comments will not violate any third-party rights, including copyright, trademark, privacy, or other proprietary rights, and will not contain libelous, unlawful, abusive, or obscene material.

SECTION 8 - Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 9 - Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

You agree that we shall not be held liable for any claims, losses, damages, liabilities, and expenses (including reasonable legal fees) arising out of your use of the website or breach of these Terms of Service.

SECTION 10 - Governing Law and Jurisdiction

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

SECTION 11 - Contact Information

Questions about the Terms of Service should be sent to us at:

Detail	Art Engraving
Address	60 Northampton Street, Birmingham, United Kingdom B18 6DX
Email	hello@artengraving.co.uk
Phone	0121 236 9936